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Privacy Policy

This privacy policy sets out how Boyd Safety Supplies uses and protects any information that you give Boyd Safety Supplies when you use this website.

Boyd Safety Supplies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Boyd Safety Supplies may change this policy from time to time by updating this page. You should check this page on a regular basis to ensure that you are happy with any changes.


What we collect

We may collect the following information:
•    Name and payment details
•    Contact information including email address
•    Demographic information such as postcode, preferences and interests

Please note we do not collect card details except for a billing address. All other card details are processed through our third-party payment processors. 

Customer information is stored on EKM servers (the shop platform provider), which is located at a data centre in Manchester, England. Customer information is also stored on servers at Boyd Group, Solway House, 26-34 Terregles Road, Dumfries. 

What we do with the information we gather

We require this information to provide you with a better service, and for the following reasons:
•    To process your order and obtain payment
•    Internal record keeping
•    We may use the information to improve our products and services
•    From time to time, we may use your information for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

However, you have the right to tell Boyd Safety Supplies what you do and do not want us to do with your information. Please see the Controlling Your Personal Information section below to find out about your rights.   

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

This website uses cookies. Most of these are functional cookies that are necessary for the website to run correctly. 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

Three cookies we use keep track of webpage movement as a customer goes through the checkout process. Without these the website may not function properly. These three cookies are all the same type:

ASPSESSIONID# 
One is used by boydsafetysupplies.co.uk, one by ekmpinpoint.ekmsecure.com and one is used by globalstats.ekmsecure.com. All three are deleted at the end of the user’s session when the browser is closed.

Ekm_USERNAME 
Used to test if cookies are enabled on a visitor’s browser. Deleted after three days. 

Ekm_pp_USERNAME 
This stores a unique reference to the contents of a visitor’s cart. It stores authentication details for the customer logged in section. This cookie is deleted at the end of the session.

Ekm_tmp_ORDERNUMBER
This temporary cookie stores a reference to the visitor’s order number after it has been placed. It is erased when the session ends.

We also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

If you do not wish to accept cookies from this site, you can switch them off in your browser settings. However, doing so may lead to the website not working correctly and hindering your experience

Statistical and Analytic Cookies

_ga 
This cookie registers a unique ID that is used to generate statistical data on how the visitor uses the website. The cookie lasts for two years.

_gat
Used by Google Analytics to throttle request rate. It is deleted at the end of the session.

_gid
This registers a unique ID that is used to generate statistical data on how the visitor uses the website. The cookies are erased when the session ends.

Marketing Cookies
These are used for advertising purposes. They are:

ads/ga-audiences 
This cookie is used by Google Adwords to re-engage visitors that are likely to become customers based on their behaviour across websites. This cookie is erased when the user closes their browser and ends their session.

Collect
This cookie is used to send data to Google Analytics about a visitor's device and behaviour. It tracks the visitor across devices and marketing channels. This cookie is deleted when the user closes their browser and ends their session.


r/collect 
From doubleclick.net – which is owned by Google – this cookie is used for online advertising. It is removed from the user’s computer when they end their session by closing their browser.

Fr
From Facebook, this cookie delivers a series of advertisement products such as real time bidding from third party advertisers. This cookie lasts for three months before it is deleted.

Tr 
Another cookie from Facebook, this is used to track websites that use a Facebook Pixel code. Facebook Pixel is used to create statistics based on how many users click a Facebook ad and become a customer on the Boyd Safety Supplies website. It is deleted after the session ends.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over them.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting
(a) Served by us
We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

(b) Served by third parties on our websites
Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.

(c) Served by third parties on third party websites
We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.

Controlling your personal information

New rules on controlling your personal information came into force on May 25th, 2018. The General Data Protection Regulation (GDPR) covers all EU citizens and replaces the Data Protection Act 1998. 

You may choose to restrict the collection or use of your personal information in the following ways:
•    Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for marketing purposes/research
•    If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us
•    You may, at any time, contact us to find out the information we have about you on file
•    If any of this information we have on file is incorrect, we will rectify our records
•    You may, at any time, ask for any information we have on you to be deleted
•    You may request a copy of the personal data we hold on you to reuse for your own purposes  
•    The right to object to the use and processing of your data because of your personal situation can also be made

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.